Admin Specialist

Admin Specialist for DPC Practices

At Socially Thriving, we specialize in enhancing your Direct Primary Care (DPC) practice through tailored phone etiquette coaching. Our goal is to empower your staff with the skills needed to communicate effectively, ensuring every patient interaction reflects the personalized care your practice stands for. With our expertise, your team will confidently manage patient calls, fostering trust and satisfaction. Elevate your practice's communication standards with our dedicated coaching services. 

What Makes My Services Different?

  • DPC-Specific Expertise: I understand the unique needs of DPC practices from working for one for 7+ years.
  • Software Platforms: AtlasMD, Jane App, Microsoft Suite, Google Workplace Suite, ChatGPT Pro, RingCentral, and Google Voice.
  • Flexibility: Packages can be tailored to your practice’s size, needs, and goals.
  • Independence: I’ll manage tasks with minimal oversight, but I’m always available to collaborate on your priorities.


Let me help you regain your time, reduce admin headaches, and create a thriving practice your patients love.


Ready to chat? Let’s find the right package for your DPC practice!

Essential Support

Package

Perfect for solo providers or new practices that need foundational support.

$500/mo

  • Account Management: Ensure all patient records are accurate and up-to-date.
  • Basic Reminder System: Schedule and monitor automated reminders for routine visits, labs, and follow-ups.
  • Patient Engagement Tracking: Review accounts to track when patients were last seen and flag upcoming needs (e.g., physicals, refills).
  • System Audit: A monthly review to catch and correct discrepancies in patient records or billing.
  • Monthly Check-In: Quick 15-minute calls to discuss tasks and updates.

Value: Saves hours of admin work each week and keeps your practice organized.

Professional Growth

Package

Ideal for growing practices needing more hands-on management.

$750/mo

All Essential Services, plus:

  • Proactive Patient Outreach: Reach out to patients due for appointments, labs, or medication follow-ups.
  • Advanced AtlasMD Optimization: Improve workflows by setting up reports, templates, and custom reminders tailored to your practice.
  • Patient Retention Strategies: Implement systems to improve compliance and engagement.
  • Comprehensive Account Review: Dive deep into patient records for trends, gaps, or potential follow-up opportunities.
  • Bi-Weekly Check-Ins: Stay connected to ensure services align with your goals.

Value: Reduces patient no-shows, increases retention, and enhances practice efficiency.

Premium Efficiency

Package

For established practices ready to streamline operations and grow.

$1,200/mo

All Professional Services, plus:

  • Custom Patient Communication Plans: Tailored messages and workflows to improve patient compliance and satisfaction.
  • Advanced Reporting & Analytics: Monthly data reports on patient activity, retention rates, and account accuracy.
  • Patient Satisfaction Surveys: Create and distribute surveys, then analyze results to refine the patient experience.
  • Priority Support: Need a last-minute task? Get it handled quickly and effectively.
  • Weekly Strategy Sessions: Collaborate to ensure we’re meeting your evolving practice needs.

Value: Comprehensive support that frees up your time while boosting patient care and practice growth.

Elite Custom

Package

For larger or high-volume practices needing all-inclusive, tailored support.

Starting At $1,500/mo

All Premium Services, plus:

  • Comprehensive Workflow Design: Create or refine workflows to improve patient management and back-office efficiency.
  • Inactive Patient Campaigns: Design and execute campaigns to reactivate patients who have disengaged.
  • AtlasMD Mastery: Advanced integrations and setups for practices maximizing AtlasMD functionality.
  • On-Demand Support: Flexible, real-time support for urgent or specialized tasks.
  • Dedicated Project Management: Oversee special projects, from data migration to new service launches.

Value: Total peace of mind with a full-service VA partner dedicated to growing your practice.

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